Go live without last-minute surprises.
NetSuite implementations almost always get complicated for the same three reasons. Scope creeps, data arrives dirty, and users find out too late. The work is making sure none of the three happens.
Signs the current system has run out of room.
The real control lives in Excel
The system records transactions, but decisions get made on spreadsheets one person built by hand and nobody else understands.
The close depends on one person
There's a single person who knows how the statements get assembled, and when they're out the close slips.
Several legal entities or countries
Each entity has its own system and chart of accounts, and consolidating is days of manual work.
Volume grew faster than the processes
What worked at 200 invoices a month breaks at 2,000, and the answer so far has been to hire more people.
How an implementation actually runs.
Two-week sprints with a demo of the working system. Scope is closed in writing before anything starts.
Discovery
2 to 3 weeks. We document the processes as they actually run today, patches and exceptions included. That's what defines the real scope and timeline.
Design and configuration
Chart of accounts, subsidiaries, currencies, taxes, roles and approval flows. The base everything else rests on.
Tax localization
Invoices, ledgers and statutory reports per country. The most underestimated phase, and the one that stalls the most projects.
Data migration
Customers, vendors, items and opening balances, cross-validated against the legacy system before any table is signed off.
Training and user testing
Users test with real transactions before go-live. If a process doesn't make sense, it gets fixed there and not in production.
Go-live and stabilization
We stay through the first full close. That's where the adjustments no test catches show up.
What separates a project that lands from one that drags.
Scope closed in writing
What's in, what's out and what gets quoted separately. No “we'll figure that out later” category.
One assigned technical lead
The same person from discovery to go-live. No internal handoffs, no re-explaining the context every month.
A demo every two weeks
You see the system running on real data, with the team trying it live. If something drifted, it shows up within two weeks, while there's still room to correct it.
Documentation as a deliverable
Configuration, customizations and procedures. Written to be useful when the team changes, which is when it actually gets read.
What we get asked before starting.
Let's start by understanding the case.
Free initial assessment, and a quote within 24 hours of discovery.
Talk about the project